25 years of caring

Joy Leggo, at rear, has been in the aged care industry for 25 years.

Award-winning aged care leader Joy Leggo celebrates 25-years in the industry this month.

A pioneer of the industry, Ms Leggo is Chief Executive Officer at MACS Aged Care in Geelong.

Ms Leggo has championed the expansion of the diverse, multicultural aged care facility which features an open-air ‘piazza’ complete with post office, hairdresser, coffee shop, bakery and multi-faith chapel. MACS also boasts Stan’s Shed (for men to make and do) and a sculpture-lined walking track.

“We have grown in leaps and bound,” Ms Leggo said.

“It has been truly rewarding to see the culmination of our efforts result in such outstanding growth and the contentment of our residents. We know we do aged care differently. That’s what sets us apart.

“The realisation of our Dementia Care Unit has been a highlight. Being able to care for people in an environment that respects and celebrates their language and cultural diversity amid the confusion and anxiousness of dementia is immeasurable.”

With a background in acute and community health, Ms Leggo joined MACS to pursue her “dream job” of building a residential facility from the ground up.

In 2017, Ms Leggo was recognised for her achievements by being awarded Employee of the Year at the Aged and Community Services Australia (ACSA) Victorian Aged Care Awards.

“To be honoured like that is so rewarding. I really do feel I am born to do this work and I am touched beyond belief that I can deliver such an outstanding service for our community and its people,” Ms Leggo said.

“I can’t wait to see what the future holds for our precious and caring place. We have established something truly unique here at MACS – I call it care with heart. Care is a given. Heart is something extra, which I believe everyone deserves.“