Local service provider genU has been recognised for its high-quality aged care services.
Lara’s St Laurence Park Retirement Village and Barwarre Gardens Retirement Village in Marshall have received Quality Innovation Performance (QIP) accreditation
The accreditation recognises organisations that meet the requirements of governing industry standards and are committed to best practice, quality and continuous improvement.
Chief executive Clare Amies said being QIP accredited meant “our retirement villages as a whole are committed to a comprehensive program”.
“This involves engaging our team and residents to review our systems and processes and allowing an independent team of assessors to review how our organisation operates,” Ms Amies said.
“Residents can have peace of mind knowing they are living in a QIP accredited village. This creates an additional layer of comfort, with genU fully committed to ensuring we are providing high quality services and support in a safe environment, and we highly value the independence of the QIP process.
“We take every opportunity to strengthen our engagement with residents at St Laurence Park, as we constantly strive to create positive outcomes.”
QIP chairman Gary Smith said accreditation formally recognised genU for its commitment to quality improvements, implementation of effective systems, processes and team work.
“Accreditation is a major achievement and a clear demonstration that genU is committed to providing their residents with a high-quality living environment,” he said.
“It recognises strengths and areas for improvement, which helps villages/communities to identify key quality improvement priorities. This should be commended, and QIP congratulates genU on reaching this national benchmark.”
