TAC aims to be second to none

The Transport Accident Commission has unveiled a bold new plan to lead the world in social insurance from its Geelong headquarters.
TAC chief executive officer Joe Calafiore recently announced a new strategy to restore Victoria’s status as the global leader in road safety and to provide world-leading care for people hurt on the roads.
In unveiling the TAC 2020 Strategy, Mr Calafiore said the organisation’s success would be measured by reduced road trauma and improved client outcomes.
“It’s about putting the highest possible value on human life and saying we must do everything we can to keep Victorians safe and help those hurt on the roads to get their lives back on track,” Mr Calafiore said.
The TAC will benchmark itself against comparable social insurance schemes throughout the world as it works towards its mission to be the world’s leading social insurer.
Social insurers are responsible for preventing injuries, compensating people for injury-related losses and assisting with their rehabilitation.
A digital transformation to be delivered under the strategy will result in a faster and easier claims process for people hurt in transport accidents.
The TAC will also work to strengthen relationships with the health sector and is already working with trauma hospitals and Ambulance Victoria on initiatives to help its clients recover.
“TAC 2020 is an ambitious strategy but Victorians don’t deserve second best, especially when it comes to their safety and their recovery after an accident,” Mr Calafiore said.
In addition to road trauma reduction, the TAC 2020 strategy’s success will be assessed on client-focussed health measures including return to work rates and the extent to which clients can achieve set lifestyle objectives.
“Victorians have high expectations of the TAC and it is because of our people that I am confident that we will deliver for the community,” Mr Calafiore said.