Locally based support and service provider genU has released its annual report for 2025, a year its leaders have hailed as “transformative”.
A key part of the genU story in 2024-25 has been its expansion into Western Australia through the acquisition of Activ Foundation, which joined the growing organisation in July last year.
Originally a small Geelong play centre in the 1950s, genU has become one of the nation’s largest care providers, with 4900 employees supporting 48,900 people across all states and territories.
Ingrid Fraser-Williams, genU’s board chair, said 2024-25 had been “truly transformative” thanks to the Activ acquisition.
“At a time when the disability sector is under considerable pressure, this merger represents leadership and transformation of national scale as we welcomed new clients and employees,” she said.
“In line with our long-term aspirations we launched the genU Strategy 2030, developed in consultation with employees, clients, members and stakeholders.”
Importantly, genU has reversed its financial trends of previous years, recording an $18.5 million surplus, largely driven by the Activ merger.
“With strong foundations, we now embark on a bold strategic journey to set new benchmarks for client experience and outcomes, while refining our operating model to bring efficiencies.”
Ms Fraser-Williams paid tribute to outgoing chief executive Clare Amies, who will step down in early 2026 after more than five years in the top job.
“Clare’s leadership has been both inspiring and transformative; she has steered genU through times of change with grace, determination and an unwavering commitment to our purpose,” she said.
“Thanks to her dedication, we are entering the next chapter from a position of strength, with a clear path toward greater sustainability and impact.”
