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Reach for the Sky

Sky Plan Management aims to provide a high-quality and personalised service, helping people navigate NDIS funding and get the best out of their plans.

Geelong resident and a diehard Cats supporter, Kirsten started Sky in April 2021, which dedicates 100 per cent of its time, energy, and resources to providing a premium plan management service.

Having worked in the plan management space for four years before starting her own business, Kristen used her knowledge and experience to create a service focusing on plan management.

The NDIS-designed plan management is a function to assist and support NDIS participants in managing their plan funding.

A plan manager’s function is managing and monitoring a participant’s budget and NDIS claims, paying provider invoices for services delivered, and providing regular statements to a participant to show the financial status of their plan, including prompt notification of over or under-utilisation.

Participants can also receive advice from plan management providers about how to utilise best their NDIS plan funding which can assist in building their financial capacity and knowledge.

There are no out-of-pocket expenses to the participant, and plan management is fully funded within the NDIS plan, which allows more choice in service providers participants can access.

When funding is plan managed, participants are not locked into using only providers registered with NDIS, with more options available when seeking services such as allied health, personal support and domestic support.

Sky Plan Management provides a quick turnaround in payment to providers within one to two business days.

Participants and their nominees have complete control and visibility of their funding through Sky’s online budget Dashboard.

This provides a comprehensive breakdown of invoices paid and funding balances under the various categories set out by the NDIS.

There is also the option to view and approve all invoices through the Dashboard before the Sky team processes them.

Sky Plan Management is a medium-sized plan manager that allows them to provide a very personalised and responsive service.

People contacting Sky by phone or email will not get a call centre or an automated email reply but a real person who can respond quickly and assist them with their specific needs.

The nature of the service Sky provides allows the team the flexibility of working from home, and the team is very happy and productive with this arrangement.

For those who prefer meeting face to face, call the Sky team, and they’ll be happy to arrange a meeting.

To find out more information on plan management, visit the NDIS website at www.ndis.gov.au and search for Plan Management, or call the team at Sky Plan Management on 1300 103 787 and visit their website at www.skyplanmanagement.com.au

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