By LUKE VOOGT
Waits for mail lasting up to 12 weeks have infuriated Torquay residents and put a post contractor out of work.
Corinne Nigro, a Torquay Commerce and Tourism committee member, said she and other residents in her street had been waiting months for some mail.
Her elderly father’s Centrelink assessment arrived on 3 June but was postmarked 16 March.
He wanted to move from a nursing facility into a new home but needed the four-page assessment first, she said.
“Being Centrelink they couldn’t email it,” Ms Nigro said.
“Now he’s in jeopardy of losing his place in the list.”
A neighbour received a car registration notice a month after it was due and another had a CityLink account disconnected twice due to overdue payments from late mail, Ms Nigro said.
Other residents also reported significant mail delays, including shire rates and Barwon Water bills arriving after due dates.
“I can understand that everything is moving to email nowadays but people like my father still want to receive their mail.
“We pay the extra fee to get it mailed so it’s unfair if Australia Post is not delivering it on time.”
Australia Post said a subcontractor was failing to deliver on time in areas near The Sands and Wombah Park estates.
“We became aware of this two weeks ago after receiving community feedback,” a spokesperson said.
“We have since dismissed the subcontractor and alternative delivery arrangements are in place.”
